Curbside Pickup

MPL currently offers curbside services at three locations during dedicated hours. You can now return your library items (some exclusions apply), place holds on new items and arrange for a contactless curbside pickup. If you had holds before the closure, you can pick them up by July 27 using the curbside pickup service.

LOCATIONS & HOURS

Service Locations:
- Markham Village Library
- Thornhill Village Library
- Unionville Library

Service Hours:
Monday - Friday | 10 am - 5:30 pm
Saturday | 9 am - 4:30 pm

Live Chat

HOW IT WORKS

 

Placing Holds on New Items

At this point you can only place holds on items that are available at Markham Village, Thornhill Village and Unionville Libraries. Need some reading recommendations? Just let us know what you like and we’ll put together a Grab & Go bag for you that’s packed with books selected by our staff based on your liking.

Search

 

Search for items using the search bar at the top right hand corner of our website.

Place Hold

Place a hold on the items you are interested in by clicking on the “Place a Hold” button. You will be prompted to log in, so have your library PIN ready.

Location

Choose your pickup location from one of the three options: Thornhill Village, Unionville or Markham Village.

email Notification

Once you receive an email notification that your items are ready, you can then book a time for pickup using AskMPL or by calling 905-513-7977.

Arrive at Branch

When you arrive at the branch within your appointment time, park in a designated curbside pickup parking spot and call the number on the sign. If you are walking to the library, simply callthe number on the sign when you are outside of the branch and staff will bring out your holds

Bag

Please remain in your car and wait for staff to come out. Staff will place your holds in a bag beside your car. You are free to take the bag into your car, after our staff leaves.

NEED TO BOOK A TIME FOR PICKUP?

Returning Your Items

As of July 15, we are accepting returns at our three servicing branches. Please note we are NOT accepting toys, digital media lab equipment, Lendery items and donations. You do not need an appointment to return your items.

Please note, all materials will be quarantined before checked in so it may take 5 to 7 days before your account reflects that an item was returned.

Arrive at Branch

 

Park your car at a free parking spot in front of the branch.

Bins

 

There will be bins in front of the dedicated drop-off area. Place your items directly into the bins. Please do not wrap or package your items in bags, elastics, etc. to conserve space in the bins.

Physical Distance

 

Please retain a physical distance of at least two metres from anyone else in the area.

LOST YOUR LIBRARY PIN?

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