Markham Public Library (MPL) is developing a new strategic plan to guide us in the years ahead.
To get started, we’ve been learning as much as we can—identifying trends impacting our community and the library world, looking at the changes taking place in Markham, and studying how needs and interests are evolving.
Over the past several months, we invited the community to share their voices through surveys, interviews, and conversations. These included surveys focused on collections, technology and how you use the library. Through our community conversations you shared your goals, how we could help you achieve those goals, and your passion for building a stronger community. Through outreach efforts, we also gathered perspectives from those who aren’t currently using the library. Our congratulations to our survey participant winners:
- Tony S. was the early bird winner of our Strategic Plan Survey taking home airpod 4s
- Kristina G. was the Strategic Plan survey winner of a Samsung Galaxy Tablet
- Aydit A. won a Samsung Galaxy Tablet in our Collections Survey
Between surveys, conversations, and interviews, we received more than 10,000 responses. We’re now analyzing this feedback to understand what matters most to you and how MPL can best serve our community in the years ahead.
Thank you for sharing your ideas and experiences. Together, we’re shaping a plan that reflects your priorities and builds a more connected, vibrant Markham.
We invite you to continue sharing your feedback through our ongoing Customer Satisfaction Survey and program feedback questionnaire. For updates on the strategic planning process, please visit this page regularly and explore our blogs, where we share what we’ve been hearing from the community.
