Service Charges

For your convenience, fees on your account can be paid online.  Online payments can only be made with major credit cards (Visa or  Master Card).  See MPL’s guide to Making An Online Payment [PDF] to get started. Please note there is a $5 minimum for online payments.  

You may also make your payments at your local branch by cash, Interac (debit), or credit card. 

You will need to pay service charges in these situations:

  • You return an item after its due date
  • You lose your library card
  • Your cheque is returned NSF (non-sufficient funds)
  • You lose or damage library items
  • You use a fee-based service

Your account will be suspended and you will not be able to borrow items if:  

  • You owe more than $20 in service charges
  • You have 10 or more items marked “claimed returned”

Late Return Charges

Kids and teens are not charged for any late returns. Late return charges still apply to all other types of accounts. This fee is applied when library materials are not returned by their due date.

Collection Daily Late Return Charge Maximum Late Return Charge Assumed Lost
Standard physical items (Books, Magazines,…) $0.30  $6 21 days
DVDs, Blu-rays, videogames $2  $6 21 days
Toys $2 $10 21 days
Lendery items $2  $10 14 days
Media equipment & Musical Instruments & Bicycles $5  $25 14 days
eBooks & other eCollections Not applicable

You may be able to renew items to avoid these charges.

Lost Library Cards

You must report a lost library card immediately. This will prevent other people from using your card. A $2 service fee will be charged to replace a lost card.

Damaged or worn-out cards will be replaced for free.

NSF Cheques

If your cheque to us is returned “NSF”, you will be charged a $49.00 administration fee.

Lost or Damaged Items

If you lose or damage a library item, a replacement fee will be charged. Replacement fees are applicable to all lost or damaged materials, including peripherals such as MPL bags, RFID tags, library barcodes, and plastic sleeves for tags. 

Items that are overdue for more than 3 weeks will be considered lost (some items may be marked lost earlier, please refer to the chart above).  The replacement fee will vary depending on the item. We cannot accept replacements for lost items. All payments are final.

Third-Party Material Recovery Agency

MPL uses a third-party material recovery agency for customers with long overdue, unpaid bills of $40 or over on their library account. A non-refundable administration fee of $15 is automatically added to any customer account sent to the third-party agency.

Fee-Based Services

Some of the library’s services require a fee to use. These include:

  • Photocopying or printing
  • Meeting room rentals
  • Proctoring
  • Selected Library programs
  • Library camps
  • 3D printing and material costs in Makerspace
  • Business Hub membership

Please note there will be a small price increase for printing starting on June 3:

  Black & White Colour
Paper Size Single  

sided

Double  

sided

Single  

sided

Double  

sided

Letter, or Legal $0.25 $0.50 $0.50 $1.00

Tabloid (11x17)*1

= 2 letter size paper

 $0.50 $1.00 $1.00 $2.00
Items Fees
Exam Proctoring  $19 plus HST per hour
Other Makerspace (laser cutter, paints, sewing, etc) Please ask staff

Payment Options

You can pay your library account in these ways:

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